About Us
Owl Hub VA is a trusted provider of virtual assistant solutions, specializing in healthcare and business support. We deliver innovative, efficient, and cost-effective services that enhance communication, streamline operations, and drive better outcomes. Our dedicated team provides high-quality, personalized assistance, empowering healthcare providers, businesses, and individuals to thrive. At Owl Hub VA, we are committed to excellence, making virtual support seamless, accessible, and impactful.
Mission
At Owl Hub VA, we revolutionize healthcare and business support with innovative, efficient, and compassionate virtual assistance. Our cost-effective solutions ensure seamless communication, personalized care, and top-quality service for better outcomes and growth.
Vision
Owl Hub VA aims to become the global leader in virtual healthcare solutions. We strive to bridge gaps in access, enhance patient outcomes, and foster a future where technology and empathy converge to deliver equitable and high-quality healthcare for all.
Founders
President/CEO
Vice President/COO
Chief Marketing Officer
Chief Technology Officer
Discover Our Services
General Medical VA
Assisting healthcare professionals with administrative tasks, appointment scheduling, medical transcription, patient coordination, and other essential virtual support services."
Medical Billing VA
Managing medical claims processing, invoicing, payment posting, and ensuring accurate and timely reimbursements for healthcare providers
Insurance Verification
Verifying patient insurance coverage, benefits, and eligibility to prevent claim denials and streamline billing.
Medical Receptionist
Providing front-desk support, scheduling appointments, managing patient inquiries, handling phone calls, and ensuring smooth communication between patients and healthcare providers
Medical Account Collection Specialist
Managing overdue accounts, contacting patients and insurance providers for payments, processing outstanding balances, and ensuring compliance with medical billing regulations
Other Administrative Support Services
Providing back-office support, data entry, appointment scheduling, email management, document preparation, and other administrative tasks to streamline operations
Frequently Ask Questions
How can a healthcare VA benefit my practice?
A healthcare VA can:
- Reduce administrative workload
- Improve patient communication
- Enhance efficiency in billing and scheduling
- Provide 24/7 support for basic inquiries
Do your healthcare VAs follow HIPAA compliance?
Yes, we ensure that our virtual assistants undergo HIPAA training to handle patient information securely and confidentially. Always verify compliance before hiring.
Do I need to provide training to a virtual assistant?
We provide comprehensive basic training for our virtual assistants, covering call handling, appointment scheduling, patient coordination, and authorization requests
Can your healthcare VA work with my existing software?"
We are committed to staying knowledgeable and up to date with the latest EMR and EHR systems to ensure efficiency and seamless operations
How do you ensure integrity in handling patient information and administrative tasks?
Our virtual assistants will work in a professional office environment where they are supervised to ensure productivity, maintain quality standards, and uphold data security and compliance.
Do you also work with non-healthcare businesses?
Yes! While we specialize in providing virtual assistant services for the healthcare and medical industry, we also support businesses in other fields. Our team is highly skilled in administrative, back-office, and general VA tasks, ensuring efficient and professional assistance for a variety of industries.