What Our Clients Say
At Owl Hub VA, we’re more than just virtual assistants—we’re dedicated partners in efficiency and growth. Our clients count on us for seamless support, industry expertise, and a commitment to excellence. See how we’ve helped businesses and healthcare professionals streamline their operations.
Why Businesses Trust Owl Hub VA
At Owl Hub VA, we don’t just provide virtual assistance—we become an extension of your team. Our specialized VAs ensure accuracy, efficiency, and seamless support tailored to your business needs.
Industry-Specific Expertise
Medical and healthcare-trained virtual assistants.
Custom VA Solutions
Flexible services tailored to your business needs.
Client-Focused Approach
Dedicated support for long-term success.
Why Hire a Virtual Medical Assistant?
In-House Staff
Virtual Medical Assistant
- COST – High salary, benefits, and overhead expenses
- WORKSPACE – Requires office setup and maintenance
-
SCALABILITY – Difficult to expand quickly due to hiring and training delays -
SPECIALIZED EXPERTISE– Requires extensive training and onboarding before becoming fully productive - EFFICIENCY – In-house staff may have rigid roles, but workload fluctuations can lead to bottlenecks and delays
- PATIENT RETENTION – Follow-ups and patient engagement depend on staff availability and workload, which can lead to inconsistencies
- GREATER LIABILITY RISK – Managing in-house staff involves handling labor laws, benefits, and HR responsibilities, which can add complexity
- COST – 60% lower costs with the same high-quality service
- WORKSPACE – VMAs work from our agency office—no extra space needed for you
- SCALABILITY – Easily scale your support team as your business grows
- SPECIALIZED EXPERTISE – Pre-trained professionals with healthcare experience, requiring minimal additional training to get started
- EFFICIENCY – VMAs adapt to demand, ensuring continuous workflow, faster task completion, and improved productivity
- PATIENT RETENTION – VMAs are solely dedicated to follow-ups, appointment reminders, and patient communication, ensuring consistent engagement and higher retention
- LOWER LIABILITY RISK – Partnering with our agency for VMAs helps simplify workforce management and reduce direct employment-related burdens
Discover Our Services
General Medical VA
Assisting healthcare professionals with administrative tasks, appointment scheduling, medical transcription, patient coordination, and other essential virtual support services."
Medical Billing VA
Managing medical claims processing, invoicing, payment posting, and ensuring accurate and timely reimbursements for healthcare providers
Insurance Verification
Verifying patient insurance coverage, benefits, and eligibility to prevent claim denials and streamline billing.
Frequently Ask Questions
How can a healthcare VA benefit my practice?
A healthcare VA can:
- Reduce administrative workload
- Improve patient communication
- Enhance efficiency in billing and scheduling
- Provide 24/7 support for basic inquiries
Do your healthcare VAs follow HIPAA compliance?
Yes, we ensure that our virtual assistants undergo HIPAA training to handle patient information securely and confidentially. Always verify compliance before hiring.
Do I need to provide training to a virtual assistant?
We provide comprehensive basic training for our virtual assistants, covering call handling, appointment scheduling, patient coordination, and authorization requests
Can your healthcare VA work with my existing software?"
We are committed to staying knowledgeable and up to date with the latest EMR and EHR systems to ensure efficiency and seamless operations
How do you ensure integrity in handling patient information and administrative tasks?
Our virtual assistants will work in a professional office environment where they are supervised to ensure productivity, maintain quality standards, and uphold data security and compliance.
Do you also work with non-healthcare businesses?
Yes! While we specialize in providing virtual assistant services for the healthcare and medical industry, we also support businesses in other fields. Our team is highly skilled in administrative, back-office, and general VA tasks, ensuring efficient and professional assistance for a variety of industries.